Clinic News

My mother gave me a birthday card this year with a quote from Albert Einstein. It said, “The only reason for time is so that everything doesn’t happen at once.” Not sure this time thing is really working for me, I swear it feels like it should be mid-year already! While hectic, it has been a productive first four months of the year, including a successful Contemporary Dance…For Seniors pilot program in Mt Barker, which will now continue for the rest of 2019. The crack repairs have been completed at Eastwood and while not really worthy of a ‘before’ and ‘after’ photo, it does feel a bit fresher.

Holiday Dates

As some of you know, I have had a birthday with a ‘0’ this year (my sister won’t let me say which birthday, as then everyone will figure out her age!). To celebrate, I am having some extended leave in the middle of the year. The clinic will be closed from 1st – 24th July inclusive.

Changes To Clinic Hours

While the crack repair clinic relocation was an inconvenience for all concerned, it was actually a useful experiment for me to trial working my different occupational roles on the same day. It would appear that I can teach dance in the morning and be in the clinic in the afternoon/evening without my head or body exploding. Consequently, once I return from my July holidays, clinic hours of operation will be as follows…

Tuesdays, from 1:15pm, (last appointment 5:30pm)

Wednesdays, from 12:15pm, (last appointment 6:45pm)

Fridays, from 1:15pm, (last appointment 6:45pm)

Every third Saturday, from 9am

I appreciate that some of you will be dismayed at my reduced Saturday hours. However, after 21 years of being a weekend worker (this includes my glorious career in hospitality while I was a professional dancer), it is time to have some leisure and social time when everyone else has theirs. Life is too short and unpredictable to have work as the primary focus. I will put the Saturday clinic dates on the massage page once they are finalised.

Cheers,

Veronica

Clinic News

Happy New Year! I hope this communication finds you rejuvenated after a festive season break.

Clinic Operation Changes

As of this year Tuesday’s first appointment will be at 1:15pm and I will only be offering the 6:45pm(ish) appointment on Tuesdays. On Thursdays the last appointment will commence at 5:30pm(ish). On Saturdays the last appointment will commence at 1pm(ish).

You may have noticed the eclectic charm of the reception area includes some significant wall cracks. They are also through the building’s front two rooms. We have been ignoring them for a number of years, but unfortunately they do need to be repaired now. This will be taking place at some point in the first half of the year, and will require my father and I to consult elsewhere for 3-4 weeks. I will keep you posted!

Mat Pilates

Whoop! Whoop! I passed the exam and am now a qualified Polestar Pilates Mat Instructor. I have not yet fully threshed out what I will be doing with this qualification (too busy starting new dance classes!), but I am leaning towards offering tailored home mat Pilates programs for interested clients. Most likely this would involve an assessment appointment, followed by 2-3 one-to-one sessions to learn the exercise program. These sessions would be claimable through private health physio extras. More to come soon…

Cheers!

Veronica

Clinic News

Dear everyone,

I cannot believe another year has nearly gone! I swear time is speeding up. In fact, May 2019 will mark my 10 year anniversary as a remedial massage therapist. My goodness…

Massage_balls_Oct_18

Massage Balls

As many of you would know, I suggest regular self-massage to compliment and extend the benefits of the treatment you have with me. I have for sale in the clinic a few different massage balls. Large spikey balls for $8 and smaller spikey balls and smooth massage balls for $6. These are great for getting into lower backs, between the shoulder blades, buttock and pectoral muscles and the soles of the feet. “Spikey versus smooth?” you may ask. My osteopath likes to use the analogy of using a spikey mallet versus a smooth mallet to tenderise meat (apologies to vegetarians/vegans), in that the spikes help to break up adhesions between the connective tissue sheath and the muscle. However, personal preference reigns supreme in the quest to ensure regular self-treatment occurs.

Pilates Exam Date

There is light at the end of the tunnel! Having completed many, many logbook hours of observing, doing and teaching the Polestar Mat Pilates repertoire, I am finally eligible to sit the exam (YAY!). The big day is Saturday 15th December. To accommodate this and ensure I am well prepared, I will not be available for appointments on Thursday 13th or Saturday 15th December.

Festive Season Business Hours

I will be on leave from Saturday 22nd December until Thursday 27th December inclusive.

I will be available for appointments on Friday 28th and Saturday 29th December.

Usual clinic hours will resume on Thursday 3rd January 2019.

Please remember, you can email me to book appointments in advance, you do not have to wait until you see me to book your next appointment.

Christmas gift vouchers

I am a bit of a Grinch when it comes to Christmas, but if we must do this every year and you are stuck for present ideas, what about a massage gift voucher? If you would like to purchase a gift voucher, please contact me by Tuesday 18th December to organise it.

Cheers!

Veronica

 

Clinic News

Dear everyone,

SERIOUSLY toastiest wishes to you all! I am back from my 10 days clinic “break”.  In amongst the ongoing dance teaching, Pilates study and much messing around trying to wrangle the performance season of Adelaide’s upcoming International Joint Dance Congress (we are talking 51 dance works and nearly 500 performers!), I have managed to figure out my new practice management software.

Introducing Cliniko… 

Cliniko is a web based practice management software package favoured by health professionals. It has quite the suite of functions. At this stage, I will be only using the invoicing/receipt generation function. This has required me to input client names and contact details, however, no client health information will be saved with Cliniko – client notes will remain in handwritten hard copy format.

Scheduling appointments 15 minutes apart does not allow much time in which to take payment, write health fund receipts, re-book clients, change treatment towels, scribble client notes and undertake some self-care so that I am fresh for the next client. Therefore, as of 1st July 2018 client health fund receipts will be automated. For those clients who have provided an email address on their client form, health fund receipts will be emailed to you by the day after your appointment. Where only a postal address has been provided, receipts will be sent by old fashioned snail mail.

 Another brief clinic closure

My cousin is getting married, and the wedding is in Canada and life is too short to just work all the time. Plus, who wouldn’t want a brief respite from this cold with some northern hemisphere Summer! I will be unavailable for appointments from 23rd August until 4th September inclusive. The only glitch is where does one find a Summer appropriate cocktail dress in Adelaide now??

Additional Seniors’ Dance Class Opportunity

 As you may have noticed from my website and/or from our chats during appointments, I am very passionate about getting older people dancing. Therefore, I would like to take this opportunity to inform you that the formerly Parkinson’s only dance class at Burnside Community Centre is now welcoming any locally living older people who have a desire to do a modified dance class. Run by Cherie Toubia and Alice Langsford (both dancers and occupational therapists), this is a mostly chair-based dance class and therefore appropriate for older people who feel their mobility or balance is not as good as it used to be. If you know anyone who may be interested in joining in this class, please contact me for details.

Cheers!

Veronica

 

Massage News

Dear everyone,

Happy Autumn (I think – it seems to keep changing its mind!). Please read on for an update on clinic operations…

Normal clinic hours resume

For the regular attendees you will be aware that I have not been offering appointments on my usual Tuesday afternoons/evenings due to the time and energy commitments of my Pilates Instructor’s training. I am pleased to say that in the next month or so I will have completed all the face to face Pilates weekend workshops and will also have managed to knock off the required 30 hours of mat class observation AND the 50 hours of supervised mat exercise personal practice (Phew!). Therefore, as of 5th June, appointments will be available again on Tuesday afternoons/evenings. With one exception…

Brief clinic closure

The clinic will be closed from Saturday 16th June until Saturday 23rd June inclusive. I need a little bit of a break (there have been no 2018 public holidays for me yet!), but also I am intending on implementing some practice management software in the new financial year, as my unique combination of low-tech and high-tech is not working for me anymore. Hopefully this automation will facilitate better appointment time management, as I won’t be spending precious minutes hand writing receipts!

90 minute appointment fee increase

No one like a fee increase, but unfortunately where once upon a time my body couldn’t tell the difference between giving a 60 minute treatment and a 90 minute treatment, now it is starting too. Therefore, in order to align more closely with the per minute fee for a 60 minute treatment, as of 1st July 2018, the fee for a 90 minute appointment will be $115.

Cheers!

Veronica

Massage News

Dear all,

Another year is upon us! Hopefully you managed some proper R & R over the holiday period and are launching into 2018 feeling reinvigorated. My time away from the clinic was not exactly sloth-full, (a lot of planning for this year occurred), but the routine was different to the normal at least. I have a few things to tell you…

Goodbye Massage Provider Number

In the interest of streamlining my business operations (and hopefully my life somewhat), I have decided not to renew my Massage and Myotherapy Australia membership when the annual fee is due on the 1st April 2018. This means that after this date I will no longer have a Remedial Massage Therapist provider number. Therefore, if you have Remedial Massage extras with your private health insurance you may like to book in for a few appointments before April 1st. Beyond April, I will be operating as a Physiotherapist who “specialises in soft tissue techniques”, and I will be using my Physiotherapy provider number – read: nothing else about the service you receive from me will change at this point. Appointment fees will remain the same for the time being.

Car Parking

(SIGH!) Burnside Council in their infinite wisdom has decided to change the car parking conditions on Hauteville Terrace. There is now a mixture of 1-hour and 4-hour parking spaces. If your appointment is on a weekday between 9am and 5pm, please take care to note the new signs when you are parking. 2-hour parking spaces are still available on John Street (enter from Glen Osmond Road), Main Street (enter from Fullarton Road or Glen Osmond Road) and Birkin Street south (enter from John Street or Main Street).

Pilates Instructor Training

As some of you may know, I started my Pilates instructor’s training during third year of the Physiotherapy degree. Unfortunately, (due to that year’s epic study load!) I did not finish that qualification. I have decided it is time to pick it up again. From February I will be undertaking the Polestar Mat Pilates course. This course will probably require the whole 12 months to complete, and may necessitate a reduction in the number of appointments I can offer each week (the course’s practical component is significant!). We shall see how we go…

Client contact details

Lastly, please ensure you keep me updated if you change your postal or email address, or phone number. Email is my preferred mode for communicating clinic information. However, if an email address is not provided, a hard copy will be old fashioned “snail mailed”. Clinic information is also displayed in hard copy format in the clinic for several weeks after a new website post.

Cheers!

Veronica

 

 

 

 

Massage News

Hi everyone!

My two week dance project is done and dusted. I didn’t break anything (except a colander, a knife and a cleaver), and now we begin the search for funding for the next development period which hopefully will culminate in a theatre season in 2018 or 2019. So now back to reality…massage, dance teaching and dabbling in physio!

There are two items of massage clinic information to convey…

Appointment non-cancellation fees

I have noticed in the last 18 months or so an increase in the number of clients forgetting their appointments or cancelling at the last minute. It is probably another symptom of the ever increasing pace of life we all seem to be expected to live – fitting ever more into our days and brains!

As such, as of Monday 6th November 2017, the non-cancellation fee will be increasing from 25% to 50% of the scheduled massage fee. I don’t have a receptionist to manage appointment bookings. Late cancellations are a huge inconvenience to me, impacting significantly on my weekly income if the appointment cannot be filled, and also preventing other clients from accessing possibly much needed therapy.

I will continue to charge the non-cancellation fee at my discretion for appointments cancelled within 24 hours of the appointment, as I still appreciate some last minute cancellations are the result of completely unforeseeable events. “No-shows” will be charged the fee in all circumstances. While the cancellation policy requires a minimum of 24-hours notice, where possible, please provide more than 24-hours notice, as this allows me more time to fill the appointment. Please remember, reminder text messages the day before your appointment are a courtesy reminder. Please do not rely on them to know when your next appointment is booked!

Silly Season Clinic Hours

Last clinic day – 23rd December 2017

Clinic closed – 24th December 2017 – 5th January 2018

Reduced clinic hours – 6th – 15th January 2018 (Available for appointments on 6th, 11th & 13th January)

Normal clinic hours resume – 16th January 2018

Cheers!

Veronica

 

Massage News

Hi everyone,

Hope you are managing to stay warm in this filthy, cold weather.

Spikey Balls – now available for purchase

Engaging in a bit of spikey ball self-massage is a great way to decrease muscle and connective tissue tightness (and the associated pain and stiffness), between massage appointments. Available in an array of colours for $8 each.

Upcoming dance project

Aside from dance teaching, occasionally I still dabble in professional dance making/performance activities. As such, my long-time dance collaborator, Katrina Lazaroff, and I will be embarking on the next stage development of a work we have be playing with on and off for the last two years. This time we are fortunate to have the support of Adelaide Festival Centre’s inSPACE program. During this project (16th-29th October), I will be unavailable for massage appointments.

Winter necks!

As per previous winters, the massage clinic has seen an outbreak of stiff necks, no doubt courtesy of the “I’m-freezing-my-butt-off shoulder hunch”. If you don’t already regularly use a wheat bag across the top of your shoulders/base of your neck, I encourage you to do so, while the weather is so cold. Keeping those muscles warm with ample blood circulation will help prevent them from becoming overtight and causing poor posture, neck stiffness and/or pain and also possibly headaches.

Wheat bags can be purchased from chemists. A long-ish rectangular one is ideal, allowing enough length for the bag to stay on top of your shoulders without you needing to hunch up your shoulders to keep it on (which obviously defeats the purpose). You can also try wrapping it in a large tea towel, placing the combo around your neck and tying the ends of the tea towel together with a rubber band. This works wonderfully well to hold the wheat bag in place (as long as you don’t have a strangulation phobia). Alternatively, you could consider one of these curved lupin bags from Theramed…

https://www.theramed.com.au/product/microwave-heating-pad-heat-pack-neck-wrap

I purchased one out of professional curiosity and found they are great for the tops of the shoulders, but it doesn’t contact the neck much. However, it really just depends where you need the heat the most. Theramed also do an “oven mitt” wheat bag which I presume would be great if you get achey hands and wrists.

Another potential neck saving gem I’d like to share (from Mark Jarrett at Eastwood Physiotherapy, which now seems sooo obvious), relates to pillows. Regardless of if you are a back sleeper or a side sleeper (hopefully none of you are front sleepers), your neck needs to be supported in a neutral position during sleep. On your back this means the natural curve of your neck needs to be supported, on your side your head needs to be held so your neck spine stays in alignment with your back spine, i.e. your head should not be bending sideways towards the side on which you are sleeping, nor should it be pushed sideways away from the side on which you are sleeping.

Finding the right pillow can be a frustrating and expensive endeavour. A bit like shopping for jeans, I try to put it off as long as possible. If your pillow is getting a bit flat, try building it up incrementally with small towels or bath mats stuffed underneath your pillow inside the pillow case. This has worked quite well for my husband’s pillow, decreasing the number of emergency neck massages required and postponing the dreaded pillow shopping expedition.

 

Massage News

Hi everyone,

Just a couple of things to tell you about…

Credit card facilities are now available!!!

 After 8 years as a cash only clinic, I have made the leap with this nifty device called a Square reader. The device plugs into the audio jack of my smart phone and with the help of the Square App, it reads chip or magnetic strip credit cards. However, it can also process transactions simply by typing in the credit card number, expiry date and CVC number (handy for massage gift voucher purchases over the phone!). No credit card details are stored on my phone and Square promises the service is very secure. For more details about the security of this service, see https://squareup.com/au/security

Please note, there is a 2% fee for using this credit card service. Please also note, that for those clients who were doing the occasional direct deposit into my bank account, this option is no longer available, as I have now closed that bank account.

Spreading the Physio wings

 Little by little I am doing more work as a physio. This year I am leading the Sportsmed SA hydrotherapy sessions on alternate Saturday mornings, instead of only once per month. I have also been spending some Tuesday mornings assisting with Unley Physiotherapy’s hydrotherapy class (and learning about the benefits of hydrotherapy for people with neurological conditions), and continuing with this theme, I will be undertaking a few weeks of locum hydrotherapist work for Eastwood Physiotherapy in April, while one of their physios is on leave. Back on dry land, my dance-based balance class is still under construction, with hopes to be up and running in June (ish).

Veronica on holidays

 In other news, finally, nearly 18 months after the fact, my dear husband and I will be having our honeymoon! Therefore, I will be unavailable for massage appointments from 1st-18th May inclusive.

Brave New World!

Oh my! Only one year ago I bought my first smart phone and now I’ve just constructed my own website! Not bad for complete technophobe, and no doubt very good for the keeping the brain cells healthy (especially with all the hair pulling stimulation my scalp received in the process!).

This page is a “blog” page and therefore is supposed to be one of those cyber repositories for the author’s verbal diarrhoea on whatever topic takes their fancy at any given moment. I won’t be using it for that purpose. Only information pertaining to the services I provide will be posted on this page. For example, things like business closure dates and massage promotional offers etc.